Visit our online open house through May 22 to learn about Northgate TOD effort

Thank you to those who attended our open house this past weekend for the Northgate Transit Oriented Development (TOD) project. We appreciate the nearly 300 community members and transit riders who took the time to learn about the project and share their thoughts with the team.

For those that were unable to attend, information presented at the meeting and the opportunity to provide feedback is available online through May 22 at NorthgateTOD.Participate.Online. Please visit and share your thoughts.

About the Northgate Transit Oriented  Development project

King County and the City of Seattle are working together to redevelop King County’s property near the Northgate Mall and future Northgate Link Light Rail Station. The project will replace an existing surface parking lot and transit center with a residential, commercial, and retail development. A portion of the redevelopment is planned to open as soon as 2021 when the new bus and light rail station opens. This project will also provide an opportunity for new public benefits such as open space, pedestrian and bicycle paths, and affordable housing in this area.

Para solicitar esta información en español, sírvase llamar al 206-263-9988 o envíe un mensaje de correo electrónico a deanna.martin@kingcounty.gov.

If you have questions, please contact DeAnna Martin, King County Community Relations Planner, deanna.martin@kingcounty.gov or visit the project website kingcounty.gov/northgate.

Do you use Access Transportation? Find out what Metro has planned and let us know how well we listened 

Invitation to provide feedback on changes planned in near, mid, and long-term

King County Metro is inviting more feedback through a survey of customers on how actions planned now, under a new contract, and in the future address key concerns identified by customers.

To better serve Access Transportation customers, Metro already is taking steps to improve service under existing contracts. Those steps include improved scheduling and routing for customers, an upcoming option later this year for making online reservations, and updated travel time estimates that account for current traffic congestion levels.

Access vanUnder a new contract, Metro will do a number of things, including increasing performance goals and incentives and disincentives for meeting those goals, have Metro customer service handle customer complaints, and provide more travel options for customers at the time of booking.

More work remains aside from the current and upcoming contracts, and Metro will continue to explore other changes requested by riders, including flexible pilot programs, vehicle tracking and arrival time estimates and options for paying fares.

Members of the public can learn more about these actions and provide feedback on them via a survey or attending an outreach event through June 5. A link to the survey and calendar of events is available on the project website.

On April 13, Metro released a Request for Proposal for Access Transportation service. Customer feedback, work with a national consultant to help identify service models that were appropriate for King County, outreach to multiple agencies across the Country to gain insight into best practices being applied at other transit locations, and preliminary findings from a King County audit, which is still in process, were taken into consideration in preparing the request for proposals. Information about the Request for Proposals is available at King County’s procurement website.

Metro and its contractors work to provide safe, reliable and consistent Access Transportation services for customers. We appreciate and value the feedback of customers and advocates as we work to improve existing service and strive to improve service going forward.

Need information about this process, the survey, or a calendar of events in a different format?

Leave us a message at 206-263-9768 with your phone number and a good time to reach you. We’ll call you back to discuss options.

 

Convention Place Station will have nighttime construction

The Convention Place Station at the north end of the Downtown Seattle Transit Tunnel will undergo construction activity from spring to fall 2017. Most work will take place on weeknights after 9 p.m.

Impacts will be minimal to customers, and signage will be posted at the facility to help customers understand what changes will be taking place that may impact their route or bus stop locations. Customers should follow signs to access available escalators, stairs and elevators to reach transit service.

Beginning May 2, on weeknights from 9 p.m. to 1:30 a.m., Metro routes 101, 150 and Sound Transit Route 550 will serve Bay letter “I” at Convention Place Station for both boarding and exiting buses, instead of Bays C, D and E.  At all other times, all buses that serve Convention Place Station will serve their normal stops. No schedule impacts are expected.

May Day is today: Expect major transit service disruptions Monday, May 1

(Editor’s note: UPDATED INFORMATION Monday 11 a.m.: Revised map from SDOT, now showing only this afternoon’s march.)

Transit riders should prepare for significant traffic delays and rerouted buses in downtown Seattle on Monday, May 1, especially during the afternoon and evening commute, as dozens of Metro and Sound Transit routes will be temporarily rerouted or intermittently delayed during May Day events. Seattle First Hill and South Lake Union streetcar service also will be affected on May 1 as a result of planned marches.

As city streets temporarily close as a result of planned May Day activities, certain Metro Transit buses will be rerouted; others will face delays starting midday and likely well into the evening.

  • Bus reroutes are planned around the Immigration March (Judkins Park to Seattle Center) around 1 p.m., rerouting 11 Metro routes (7, 9, 10, 11, 12, 14, 36, 43, 47, 49 & 106) and delaying ST Express Routes 522, 545, 554 and all other transit service traveling downtown Seattle streets.

    SDOT map of planned march, click for details on their blog

  • Bus rolling slowdowns or temporary short-term reroutes will be implemented as needed for all other expected and unexpected demonstrations, marches and rallies, managed by transit chiefs using information from Seattle Police Department, Seattle Emergency Operations Center and the Metro Transit Control Center.
  • First Hill Streetcar service is expected to be disrupted during the day, and part of the route will not be served while marchers are on the street.
  • South Lake Union Streetcar service might be disrupted by a march expected to occur between 11 a.m. and 3 p.m. As a result, streetcar service will be halted at 9 a.m. after the end of the morning peak service, with cars tentatively scheduled to return to the base yard until supervisors determine service can be reliably restored.
  • Link light rail service will operate more three-car trains during the day.

What do riders need to know?

  • All bus service that travels near or through the downtown Seattle area might be subject to delays during and after Monday afternoon’s events. Bus riders are advised to plan ahead for longer trips, revise travel plans if necessary and allow plenty of travel time.
  • Though we’ll try to keep bus service moving, if demonstrations temporarily block a street, buses will have to wait until traffic begins moving again. Safety is Metro’s top priority.
  • If gridlock happens, predicted arrival times on apps and real-time signs will not be accurate in estimating when buses will be at stops.

Tools for riders

 

 

May Day: Expect major transit service disruptions Monday, May 1

(Editor’s note: UPDATED at 5:50 p.m. to show 11 bus routes will be rerouted, many others could face delays or short reroutes. Information will be sent to customers and posted online Friday afternoon, April 28, regarding expected transit service disruptions.)

Transit riders should prepare for significant traffic delays and rerouted buses in downtown Seattle on Monday, May 1, especially during the afternoon and evening commute, as dozens of Metro and Sound Transit routes will be temporarily rerouted or intermittently delayed during May Day events. Seattle First Hill and South Lake Union streetcar service also will be affected on May 1 as a result of planned marches.

As city streets temporarily close as a result of planned May Day activities, certain Metro Transit buses will be rerouted; others will face delays starting midday and likely well into the evening.

  • Bus reroutes are planned around the Immigration March (Judkins Park to Seattle Center) around 1 p.m., rerouting 11 Metro routes (7, 9, 10, 11, 12, 14, 36, 43, 47, 49 & 106) and delaying ST Express Routes 522, 545, 554 and all other transit service traveling downtown Seattle streets.

    Seattle DOT map of planned marches (click for details)

  • Bus rolling slowdowns or temporary short-term reroutes will be implemented as needed for all other expected and unexpected demonstrations, marches and rallies, managed by transit chiefs using information from Seattle Police Department, Seattle Emergency Operations Center and the Metro Transit Control Center.
  • First Hill Streetcar service is expected to be disrupted during the day, and part of the route will not be served while marchers are on the street.
  • South Lake Union Streetcar service might be disrupted by a march expected to occur between 11 a.m. and 3 p.m. As a result, streetcar service will be halted at 9 a.m. after the end of the morning peak service, with cars tentatively scheduled to return to the base yard until supervisors determine service can be reliably restored.
  • Link light rail service will operate more three-car trains during the day.

What do riders need to know?

  • All bus service that travels near or through the downtown Seattle area might be subject to delays during and after Monday afternoon’s events. Bus riders are advised to plan ahead for longer trips, revise travel plans if necessary and allow plenty of travel time.
  • Though we’ll try to keep bus service moving, if demonstrations temporarily block a street, buses will have to wait until traffic begins moving again. Safety is Metro’s top priority.
  • If gridlock happens, predicted arrival times on apps and real-time signs will not be accurate in estimating when buses will be at stops.

Tools for riders

 

 

Join us May 6 to learn more about the Transit Oriented Development planned at Northgate

King County and the City of Seattle are working together to redevelop King County’s property near the Northgate Mall and future Northgate Link Light Rail Station.

The four-block area bounded by First Avenue NE, Third Ave NE, NE 100th Street, and NE 103rd Street currently consists of a bus transit facility and surface parking.

This redevelopment will create affordable housing, as well as retail, and commercial space. The project will also provide an opportunity to develop public amenities, such as open space, in this area.

A portion of the redevelopment is planned to open as soon as 2021 when the new bus and light rail station opens.

County and City staff invite people to attend the project’s public open house on May 6 for an opportunity to learn more about the project and provide input on the future redevelopment.

May 6, 2017
11 a.m. to 1 p.m.
Hampton Inn & Suites
9550 First Ave NE, Seattle

Bus options: Take Metro bus routes 26, 40, 345, or 346 to First Avenue NE and NE 95th Street or routes 41, 67, 75, 347, and 348 to the Northgate Transit Center and go south a quarter mile on First Avenue NE. Plan your specific trip by visiting Metro’s Trip Planner.

To learn more, visit King County’s Northgate Transit Oriented Development website.

Plan ahead, transit riders! Service disruptions, delays expected Monday, May 1 (May Day)

Now is a good time to start planning for May Day, when severe traffic and transit disruptions are expected in downtown Seattle throughout the day due to a series of rallies, demonstrations and marches.

If you plan to ride transit to the demonstrations and events, or for your commute into and out of Seattle, please plan lots of time for travel and expect severe service delays, especially following the marches and events.

While more complete information will be posted on Metro’s website later this week, commuters are encouraged to consider options and alternate travel plans, watch for media updates and sign up for Transit Alerts.

The Seattle Department of Transportation has a summary of key events on their blog.

Earth: ‘Thank you for riding transit!’

If you ride Metro regularly, you know how easy it is to climb on and zone out with a good book, tunes, games or TV shows on your phone (and the occasional power nap).

Behind the scenes, you’ve left your car behind, and that is one of the single best things you’ve done for the environment.

By the numbers

According to the Earth (and science), transportation is a huge contributor to pollution, and riding Metro buses and vanpools is the best way to travel and reduce pollution. Our electric trolley buses, hybrid buses and the growing fleet of battery electric buses (120 by 2020, baby!) show King County means business when it comes to climate change.

We’re not done, and we need your help. As our transit network grows, and more frequent buses and light rail expands, you might not know how that new network can work even better for you.

Make a plan to give it a try, maybe even this Saturday (hint-hint, Earth Day), by using our online trip planner or Puget Sound Trip Planner app to find a way to climb aboard!

If you don’t want to pay cash, you can test drive our Transit Go Tickets on mobile, or buy an ORCA day pass at a ticket vending machine

Metro’s Anita Whitfield: Paving the way for equity in public transit

0317AnitaWhitfieldWTSaward175As Metro’s EEO/Diversity and Inclusion Manager, Anita Whitfield has been breaking down barriers and instilling a shared sense of responsibility for promoting equity and social justice.

Whitfield has worked to create a culture where employees feel safe to have difficult discussions about historical and current inequities. She’s led training for many employees (which she calls “shared learning opportunities”), and played an instrumental role in shaping a vision for making Metro and King County government more equitable for all employees and residents.

Whitfield recently was honored by the Puget Sound chapter of the Women’s Transportation Seminar with the Rosa Parks Diversity Leadership Award. The award recognizes outstanding efforts in promoting opportunities for women and minorities in the transportation industry.

“Mobility is a civil right,” said Whitfield, who currently doubles as interim general manager for employee services. “I accept this award on behalf of the managers and employees at King County Metro Transit who are stepping authentically into this work and striving together to equitably serve all King County residents — especially those who are transit dependent.”

In nominating Whitfield for the award, Metro General Manager Rob Gannon said she is at the forefront of a cultural change at Metro.

“She is leading trainings, acting as a confidant and liaison, and paving the way for change,” he said.

Gannon wrote:

 “When we had the unfortunate experience of having our Martin Luther King Jr. Logo defaced in combination with a racial slur, Anita used this experience as a teachable moment to bring together staff, talk about what happened, and address the issue head-on. In another example, when women wearing traditional attire were harassed on a bus, Anita took the initiative to use that negative and harmful experience to partner with the Council on American-Islamic Relations and host them at Metro for a Lunch and Learn.

“Anita practices what she preaches and confronts difficult situations head on with grace and humility, taking a stand against racism and hate, while providing a space for conversation, dialogue and the opportunity to move forward.

Whitfield says her goal is for everyone to see they are in this together, and to understand that the harm done to some actually hurts us all.

She credits Gannon for his leadership on this work in public transit and “who himself is traveling his own journey to understand his own privilege.” She also credits Director of Transportation Harold Taniguchi, as well as County Executive Dow Constantine for his courage in leading King County’s first Equity and Social Justice Strategic Plan.

Whitfield returned to the Department of Transportation three years ago to help shape the agency’s execution of its commitment to Equity and Social Justice.  Ultimately, she joined Metro and became part of the PACE (Partnership to Achieve Comprehensive Equity) leadership team. PACE, a partnership between employees, management and unions, was formed to address longstanding inequities in the workplace, and resulted in numerous recommendations on how to make Metro a more equitable organization for all employees.  Those recommendations and others are being implemented across Metro.

Under her guidance, Metro is moving forward to reach the PACE goal of building and sustaining an inclusive, fair and equitable workplace for everyone.

Whitfield’s first stop at Metro was 30 years ago before the merger of Metro and King County. She worked as a clerk typist at Metro’s East Base in Bellevue.  The job listing said applicants were required to have a car to commute from Seattle. She was coming from Seattle’s South End, but didn’t own a car.

So her new boss stepped in.

“He would pick me up every day and bring me to work until I could save up enough money to buy a car,” she said.

In the years in between her current and former roles at Metro, Whitfield went on to become a lawyer, open a business, and serve as Human Resources director for King County among other things.

Whitfield says she is encouraged by the Rosa Parks award, but knows there is more work to do.

“I don’t accept this award for the achievement because there is still so much farther to go to reach our goal of true equity and inclusiveness, but I accept it for the encouragement,” she said.

“It is more important now than ever that we come together and stay true to who we want to be as a community.”

Expect demonstrations, events, heavy traffic & bus reroutes on Saturday, April 15

If you are attending downtown Seattle demonstrations, the Ms game or Sakura-Con on Saturday, April 15, be prepared for heavy traffic and rerouted buses. Photo of Route 70 bus in downtown Seattle

On Saturday, April 15, from approximately 10 a.m. until about 4 p.m., some Metro service will be rerouted and most transit service and traffic in Seattle will likely experience delays during daytime demonstrations and a 6:10 p.m. Mariners game.

Sign up for transit alerts, and follow Metro’s tweets, and those of Seattle DOT, Seattle Police and Sound Transit.

Planned reroutes during Saturday’s demonstrations
Metro routes 10, 11, 12, 47, 49 and 62, and Sound Transit routes 522, 545 and 554, will be rerouted in downtown Seattle due to civic events around the Federal Building, downtown streets and Westlake Park. The actual times of the reroutes vary based on the route and direction of travel, and are further subject to change without notice.

During the daytime civic events,

  • routes 10, 11, 47 and 49 will not operate on either Pine or Pike streets west of 7th Av, and
  • routes 12, ST 522, ST 545 and ST 554 will be rerouted off of streets near the Federal Building and off of 4th and 5th avenues. Expect possible additional service delays in the afternoon due to a 6:10 p.m. Mariners game at Safeco Field.

All transit customers should use the regularly published schedules for their transit service, determine the alternate bus stop due to reroutes or events as necessary, allow plenty of time for transit trips, and expect possible significant delays.

Planned event information
Visit Metro’s Service Advisories page for complete information about revised bus service, routing and stops for planned events.  The start and end times and other details for planned reroutes are subject to change.

Civic and other large event information

In areas where there are crowds, traffic or unscheduled events disrupting normal travel patterns or activities, transit riders are advised to be aware of conditions in their immediate vicinity – such as street closures, detours, police directions, etc. – and be prepared for delays or to make revisions to travel plans – such as using a different bus stop or a different route – based on specific circumstances.

During these kinds of events, be prepared for unexpectedly revised traffic or routing and for delays in transit service. Use the regularly published timetable for your route, allow plenty of time, then be prepared for possible schedule delays.  It may not be possible for Metro to provide real time updates.

Transit riders are encouraged to know what alternate stops or routes may be in the vicinity of their starting points and destinations. Depending on the time and the nature of such events, Metro may not be able to provide real time information or service updates via email or text. Reroute start and end times and other details may be subject to change.

Additional information